Learning Enrichment Policy and Procedures Manual‏

 

·        Overview.. 1

 

·        Learning Enrichment Objectives. 2

 

·        Tutor Hiring Procedures. 2

 

·        Tutor Training. 4

 

·        Minimum Requirements for Level I Certification. 4

 

·        Minimum Requirements for Level II Certification. 4

 

·        Minimum Requirements for Level III Certification. 4

 

·        Training Program Objectives

 

·        .. 5Tutor Guidelines and Responsibilities. 5

 

·        Standards of Conduct 5

 

·        Learning Enrichment - Employee Contract 7

 

·        Scheduling. 8

 

·        Work Hours. 8

 

·        Punctuality and Absenteeism.. 8

 

·        Rest & Meal Breaks. 8

 

·        Productivity. 8

 

·        Employee Advancement 8

 

·        Disciplinary Procedures. 8

 

·        Grievances. 9

 

·        Opening Procedures for Learning Enrichment Labs. 10

 

·        Tutoring Session Procedures. 12

 

·        Closing Procedures for Learning Enrichment Labs. 14

 

·        Evaluations. 14

 

·        Performance Appraisals. 14

 

·        Tutor Evaluation Forms. 15

 

·        Learning Enrichment Part-Time Staff Review and Development 16

 

·        Learning Enrichment Workshop Evaluation. 20

 

·        Writing Lab Survey. 21

 

·        Learning Enrichment Tutor Evaluation. 22

 

·        Tutor Observation Guide. 23

 

·        Tutor’s Journal 24

 

 

 

 

 

 

 

 

 

 

 

 

 

Overview

 

Learning Enrichment (LE) promotes the mission and philosophy of Student Affairs, as well as that of The University of Texas and Texas Southmost College, by providing support services that contribute to the achievement and retention of students. By focusing on the learning-skills needs of the university community, Learning Enrichment serves as a resource for students, faculty, and staff. Our mission is to help increase graduation rates and improve student retention by offering learning-support programs and self-enhancement services, designed to help students maximize their learning potential and academic performance.

Student success is our business!

 

 

 

Learning Enrichment Objectives

 

  1. Provide academic support services that will contribute to the achievement and retention of students by providing personnel, materials, and facilities to assist students.
  2. To develop appropriate resources to supplement tutoring.
  3. Collaborate with faculty to determine and provide for students’ needs.
  4. Assess services through student surveys and focus groups.

 

 Tutor Hiring Procedures

 

The learning instructional specialist will review the application and if interested in the applicant, will present the application to the assistant director. If they agree the candidate should be interviewed, the learning instructional specialist will then extend an interview to the potential tutor after verifying that the student applicant meets the following criteria:

 

  1. Faculty recommendation
  2. At least a “B” in the subject he/she will tutor
  3. At least a 3.0 semester and cumulative GPA
  4. Pass a test administered by the learning instructional specialist to show adequate competency

 

Interviewing

 

Arrangements will be made to ensure that at least two full-time staff members are present during the interview. Interview questions are planned prior to the interview with the applicant and based on the following core set:

1.                                                                                          Why are you interested in tutoring?

2.                                                                                          Have you ever attended any tutorial session (including SI)? (What do you already know about tutoring?)

3.                                                                                          Why do you think you can be a successful tutor?

4.                                                                                          I see you are majoring in _______. Why did you choose that major?

5.                                                                                          Give me an example of a specific academic challenge that you encountered and tell me how you dealt with this challenge.

6.                                                                                          Tell me about the high points in your college career.  The low points. Why do you consider them this way?

7.                                                                                          What do you think has contributed most to your academic success?

8.                                                                                          Describe something that you have done in the last five years that has given you the greatest personal satisfaction.

9.                                                                                          What extracurricular activities (if any) do you participate in and what role do you play?

10.                                                                                      Will you be working another job during the upcoming semester?

11.                                                                                      Describe a situation that required you to work with a group of people what did you find most challenging and most rewarding about this experience?

12.                                                                                      Program marketing is an important part of this position.  The first few weeks of school, tutors give a 5-10 minute presentation of Learning Enrichment services. This initial marketing is followed up with periodic visits to the classrooms of professors who have arranged a workshop or a class visit.  Tell me about