
Frequently Asked Questions
General Information
It’s on the first floor of Mary Rose Cardenas Hall North, room 122
(MRCN 122).
When classes are in session –
When classes are not in session –
3. Where can I print or make copies?
The printer is located in the Computer Lab at N 123 and doubles as a copier.
Printouts and copies are 10¢ per page and must be purchased through your E-Pass account. Visit the library or SETB computer labs to initialize or add money to your account.
The Computer Lab is located in room N 123.
Signing in and out each time you enter an LE lab is important because it helps us justify the need for more services such as computers, space, and staff.
No. Due to the instability of floppy disks, Learning Enrichment recommends visiting the bookstore to purchase a jump drive, also known as a removable drive or USB drive. These devices work in any computer on campus, are much more stable, and are able to store much more information than a typical floppy disk.
If the problem you are having is with a tutor, inform a specialist. If the problem you are having is with a specialist, inform the Learning Enrichment Assistant Director.
Yes. We will be glad to help you just like any other student to the best of our ability. The same policies apply as far as time limit of a tutoring session and what we can and cannot do. We are able to offer tutoring, but we cannot serve as a scribe. A scribe can be obtained through the Office of Disability Services, located at the Lightner Center, near the library. Contact Steve Wilder at (956) 882-7374 or steve.wilder@utb.edu. If a scribe or interpreter is needed, he/she must accompany the student to the tutoring session.