General Information 
Tutoring

General Information

1. Where is The Learning Enrichment located?

 It’s on the first floor of Mary Rose Cardenas Hall North, room 122
(MRCN 122).

2. What are hours of The Learning Enrichment?

 When classes are in session –

1. We are open for walk-in assistance Mondays through Thursdays from  8:00 a.m. to 7:00 p.m. and Fridays from 8:00 a.m. to 1:00 p.m.
2. Appointments for Friday afternoons, from 1:00 p.m. to 5:00 p.m. may be scheduled with a learning instructional specialist.
3. We are closed Saturdays and Sundays.

When classes are not in session –

1. We are open by appointment Mondays through Thursdays, from 8:00 a.m. to 5:00 p.m.
2. We are closed Saturdays and Sundays.
3. Where do papers print out?

3.   Where can I print or make copies?
The printer is located in the Computer Lab at N 123 and doubles as a copier.

4. Is there a cost for print outs or copies?

Printouts and copies are 10¢ per page and must be purchased through your E-Pass account. Visit the library or SETB computer labs to initialize or add money to your account.

5. Where is the Computer Lab?

 The Computer Lab is located in room N 123.

6. Why do I need to sign in and out every time?

Signing in and out each time you enter an LE lab is important because it helps us justify the need for more services such as computers, space, and staff.

7. Does The Learning Center sell floppy disks?

No. Due to the instability of floppy disks, Learning Enrichment recommends visiting the bookstore to purchase a jump drive, also known as a removable drive or USB drive. These devices work in any computer on campus, are much more stable, and are able to store much more information than a typical floppy disk.

8. What should I do if I have a problem with a tutor or specialist?

If the problem you are having is with a tutor, inform a specialist. If the problem you are having is with a specialist, inform the Learning Enrichment Assistant Director.
 

9. Can Learning Enrichment help me if I have a learning disability?

Yes. We will be glad to help you just like any other student to the best of our ability. The same policies apply as far as time limit of a tutoring session and what we can and cannot do. We are able to offer tutoring, but we cannot serve as a scribe. A scribe can be obtained through the Office of Disability Services, located at the Lightner Center, near the library. Contact Steve Wilder at (956) 882-7374 or steve.wilder@utb.edu. If a scribe or interpreter is needed, he/she must accompany the student to the tutoring session.

 Tutoring

1. What subjects are tutored?

A variety of different subjects are tutored in Learning Enrichment. Tutoring for math, reading and writing is available every semester. See the reception desk in N 122 for a current tutor schedule.

2. Are tutors available in all subjects all the time?  

No, tutors are available as their schedules allow. Most of our tutors are peer tutors, so they may be in class, have meetings or other obligations. To guarantee time with a particular tutor, we encourage you to make appointments. Subject-areas tutored vary by semester. Call the reception desk at (956) 882-8208 to find out which subjects are currently tutored.

3. Why won’t my tutor write corrections on my paper?

Tutors are here to help you become independent learners while maintaining academic integrity. By evaluating our suggestions, deciding what changes you would like to make, and writing on your paper yourself, you take ownership of your work and evolve as an independent learner.

4. Why can’t I drop off my homework to be graded?

 Our goal is to help you become a better student. Dropping off assignments will prevent us from making suggestions that can help in future assignments.

1. What if Learning Enrichment doesn’t offer tutoring in the subject(s) I need?

Let a specialist know. We may be able to recruit tutors in needed areas.

6. Are study groups available?

Yes, study groups are available. If you would like to start a study group, let a tutor or specialist know, and we will be happy to accommodate you and your group.

7. Can I set up an appointment for tutoring?

Yes, see the respective lab for available times.

8. How long will my tutoring session last?

Tutoring sessions should last no longer than 30 minutes. This allows tutors to be fresh for all students and also gives students the opportunity to develop more focused questions. Students need to come prepared to ask questions to get the most benefit out of the session.