The institution protects the security, confidentiality, and integrity of its student records.

The LAMP & STING office does not collect or store sensitive student records such as social security numbers or date of birth. LAMP & STING Collect names, phone numbers, emails, mailing addresses and student school identification numbers.

What are the definitions, policies, and procedures governing student records, their confidentiality and their release?

The LAMP & STING department adheres to the following Handbook of Operating Policies (HOOP): Hoop 6.2.3 Family Educational Rights and Privacy Act, HOOP 10.1.6 Texas Public Information Act, HOOP 10.1.7 Rules of Conduct Pertaining to the Confidentiality of Social Security Numbers. n addition the department has established policy available on its website on the importance on respecting confidentiality of information.

How does the institution ensure that it adheres to these policies and procedures?

Departmental staff and student workers must complete a compliance training post online course on maintaining confidential records.  All new hires are referred to departmental handbook for policies and procedures within the department.  Employees are held accountable to information within the employee handbook, which includes policy on confidentiality.

How are the policies regarding student records in accordance with federal regulations and how do they follow educational best practices?

Office policies and procedures distinguish between public directory information and information that is confidential.  Confidential information on employees and students is only accessed or made available to full time staff who have a legitimate educational interest in the information. Currently no full time staff in STING or LAMP have access to confidential information.

How are students and others in the community informed of policies and procedures governing student records?

Students are made aware through the Student Handbook, New Student Orientation, UTB/TSC catalog, HOOP, the Academic Course Schedule listing for each semester, and as they get orientated into special programs and employment.  Parents are informed at Parent Orientation.

What is the policy and process for the storage, release, dissemination, and disposition of student records (including both and printed records)?

Information that is confidential (employee records, customer information, participant information deemed not part of the public director) is kept in a secured cabinet.  Access to the cabinet is available to full time staff directly responsible for collecting the information.  The department director clears requests for confidential information.  Records management policy is per UTB/TSC HOOP 10.2.7 Records Management and Retention Policy.